As you begin your journey of healing with our office, there are a few things to explain so you get the most for your health care needs. You’re likely wondering what to expect and what will be different with our office. Let me explain that for you…
After the appointment your Medical Assistant (MA) will go through your patient instructions, gather your test kits or lab orders, and send your prescriptions. Make sure to keep your preferred pharmacy up to date to ensure the fastest processing for your prescriptions. This process can take up to 72 business hours after your appointment, so don’t get concerned if you don’t receive your instructions for next steps right away.
There is so much information shared during your two hour appointment, it’s only natural that you may have follow up questions or need guidance when a protocol doesn’t go well. This is where your MA is invaluable. They are the go between for you and your practitioner, willing to help and get you answers.
You can call or portal message your MA regarding your questions or concerns. Please limit these contacts to three a week, as we have a lot of patients. If the phone calls or emails become excessive or lengthy, or the practitioner has to open your chart for answers, we charge a minimal fee for them, depending on the practitioner’s time spent responding. Fees for these contacts on request.
It is suggested you start the treatment protocol as soon as possible. Get your labs and test kits drawn within the week your receive them, unless your practitioner has instructed you to do otherwise. Most labs drawn from Quest or Lab Corp will take up to a 2 weeks to get results, whereas most test kits that need to be shipped to a specialty lab can take 4-6 weeks to get results.
As you start new protocols, keep track of when you start, and how you respond. If you don’t keep track of how you respond, it can be easy to forget when you see your doctor. These notes can be helpful in figuring out medication or supplement reactions, which are not always as simple to identify as we would like. It can also show signs of improvement that you may not notice as things get better. Keeping track of how you are feeling can give a lot of information as to what is happening. Have your notes handy for your follow up appointment to help you remember what you want to tell your doctor.
Make your first follow up appointment 4-6 weeks from when the lab receives your samples. Follow up appointments are generally 60 minutes, every 2-3 weeks for the first 6-12 months, as you adjust to your new treatment plan. Once you and your practitioner feel you are stable on treatment, the appointments will be further apart, possibly as far as once a year.
Follow up appointments can be done in office, by phone, or by secure video.
If you are traveling to us for treatment from out of town, our travel guide is a great resource if you need help finding lodging, transportation, or local dining options.
We hope you have a wonderful experience in our office and look forward to walking with you down your healing path!
– All the Staff at Gordon Medical Associates